24/IT Support: the costs and difficulties of in-house support

If you run a business that requires 24/7 IT support, you are no doubt familiar with the immense associated difficulties and expenses.

When it comes to IT systems support, it is simply not economically sound to pay the high salaries of the personnel required to ensure the smooth running of operations. The alternative, which is to have the necessary personnel on call for 24/7 IT support can still be very expensive, not to mention resulting in the overworking of key staff members. Even if you have the necessary staff to organize and enforce who is responsible for the system and when, there is no real guarantee that the person will be available for work when an emergency strikes. This problem is further complicated by holiday schedules, which can potentially leave the company without adequate support for a large portion of the year. If your work processes are time sensitive, it is crucial that you have a 24/7 IT support mechanism that can respond to and resolve issues quickly and effectively.

Payment plans

At ME Networks, we offer pay-as-you-go and fixed cost payment plans, (or a combination of the two). With our 24/7 support and our complete flexibility when it comes to support elements included in each contract, we are confident that our services will cut costs, increase productivity and system performance for our clients. Every year, we save our clients millions of euros in money and productivity.

If you are interested in talking to us about 24/7 IT Support , then please call us on +31 (0) 88 1500 400 and we would be happy to discuss your requirements and what we can do to meet them. Alternatively, feel free to get in touch via email at support@menetworks.eu